Legal Notice

Last updated: 6 September 2026

This Legal Notice sets out the mandatory information about the operator of the website www.moodcrafts.com ("Moodcrafts", "we", "us", "our"), in accordance with the UK Companies Act 2006, the Companies (Trading Disclosures) Regulations 2008, the Electronic Commerce (EC Directive) Regulations 2002 and the Consumer Protection from Unfair Trading Regulations 2008.

1. Company Information

• Registered company name: STRATSPOT Ltd
• Trading name: Moodcrafts
• Legal form: Private limited company registered in England and Wales
• Company registration number: 15160011
• Registered office: 17 Green Lanes, Newington Green, London England, N16 9BS

2. Contact Details

• Email (customer support): support@moodcrafts.com
• Email (general enquiries): info@moodcrafts.com
• Telephone / WhatsApp: +44 (0) 7451 276 704
• Postal address: 17 Green Lanes, Newington Green, London England, N16 9BS
• Opening hours: Monday – Saturday 09:00 – 23:00; Sunday 11:00 – 17:00 (UK time)

We aim to respond to all customer enquiries within one business day.

3. Nature of Our Business

Moodcrafts designs and sells handcrafted genuine leather goods, including phone cases, AirPods and AirTag cases, iPad cases, watch straps, wallets, card holders, bags, and leather accessories such as glasses cases, key holders, desk mats and bookmarks. We also offer personalisation (engraving and embossing) and wholesale services. All products are sold directly to customers worldwide through this website.

Because every item is handmade from natural leather, slight variations in colour, grain, texture and finish are inherent to the material and are not defects. Product photographs are provided for illustration and colour reproduction may vary between screens.

4. Website Hosting

This website is hosted on the Shopify e-commerce platform provided by Shopify International Limited, Victoria Buildings, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland, part of Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada.

5. Consumer Rights and Applicable Law

Sales made through this website are governed by the laws of England and Wales. Consumers purchasing from the United Kingdom benefit from the statutory protections of the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, including the right to cancel most orders within 14 days of delivery. Personalised and custom-engraved items are exempt from the statutory right of cancellation, except where the item is faulty or not as described.

Our commercial terms, cancellation, return, refund and delivery arrangements are set out in full in our Terms of Service, Refund & Return Policy and Shipping Policy, which form part of this notice.

Customers outside the United Kingdom may benefit from mandatory consumer protections under the law of their country of residence, which are unaffected by this notice. Customers are responsible for any import duties, taxes or customs charges applied in the destination country.

6. Complaints and Dispute Resolution

If you are unhappy with a product or with our service, please contact us first at support@moodcrafts.com so that we can resolve the matter directly. We will acknowledge every complaint within two business days and aim to resolve it within 14 days.

Where a dispute cannot be resolved between us, you may be entitled to refer the matter to an approved alternative dispute resolution (ADR) body or to bring proceedings in the courts of England and Wales. Nothing in this notice limits your statutory rights.

7. Customer Reviews

Product reviews displayed on this website are collected and published through Judge.me. We do not write, buy, incentivise, edit or delete reviews in order to change their overall rating. Reviews marked as "verified" are submitted by customers whose purchase has been confirmed. Reviews may only be removed where they contain unlawful, abusive, fraudulent or off-topic content, or personal data disclosed without consent.

8. Intellectual Property

All content on this website — including the Moodcrafts name and logo, product designs, photographs, illustrations, text, and page layout — is the property of STRATSPOT LTD or its licensors and is protected by copyright, design right and trade mark law. It may not be reproduced, distributed or used commercially without our prior written permission.

9. Third-Party Trade Marks and Compatibility

Moodcrafts is an independent manufacturer and is not affiliated with, endorsed by, sponsored by or otherwise connected to Apple Inc., Samsung Electronics Co., Ltd., Google LLC or any other device manufacturer. Apple, iPhone, iPad, AirPods, AirTag and Apple Watch are trade marks of Apple Inc.; Galaxy and Note are trade marks of Samsung Electronics Co., Ltd.; Pixel is a trade mark of Google LLC. All such names are used solely to describe the devices with which our products are compatible.

10. Liability for Content and External Links

We take reasonable care to ensure the information on this website is accurate and up to date, but we give no warranty that it is complete or error-free. This website may contain links to third-party websites over which we have no control; we accept no responsibility for their content, availability or privacy practices. Nothing in this notice excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.

11. Data Protection

STRATSPOT LTD is the data controller for personal data collected through this website and processes it in accordance with the UK GDPR and the Data Protection Act 2018. Full details of what we collect, why, how long we keep it and how you can exercise your rights are set out in our Privacy Policy. Data protection enquiries may be sent to support@moodcrafts.com. You have the right to lodge a complaint with the Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom ico.org.uk.

12. Changes to This Notice

We may update this Legal Notice from time to time to reflect changes in our business or in applicable law. The version published on this page is the version in force, and the date of the most recent update is shown at the top.

© 2026 STRATSPOT LTD, trading as Moodcrafts. All rights reserved.